Question 1

Is New Homes Property a free service for renters?

Accepted Answer

Yes, entirely. We're paid by landlords and developers when a lease or purchase closes — never by the renter. You won't be asked for a finder's fee or listing fee at any point.

Question 2

Who runs New Homes Property and are you based in Bangkok?

Accepted Answer

NHP was built by a dedicated team of Bangkok real estate specialists. Our advisory team operates out of central Bangkok and works with verified Bangkok inventory exclusively.

Question 3

How is New Homes Property different from other Bangkok portals?

Accepted Answer

We start with how you actually want to live — commute preferences, noise sensitivity, nightlife or quiet, walkability — and use that to narrow recommendations.

That's what Neighbourhood Match is for: it's a filter for fit, price, and lifestyle suitability.

Question 4

How do you verify that listings are real and currently available?

Accepted Answer

Every listing on NHP is confirmed directly with the landlord or verified agent before going live, and we re-check availability on a rolling basis to ensure active inventory.

Question 5

Are the photos on listings real and up to date?

Accepted Answer

We require current photos from the actual unit, not generic stock shots. If developer renderings are used, they are clearly labeled.

Question 6

Can I trust the price shown on a listing?

Accepted Answer

The price shown is quoted directly by the landlord. Prices are transparent, accurate, and open to negotiation for qualified tenants.

Question 7

How do I search for properties that match my exact needs?

Accepted Answer

You can browse and filter normally under Rent or Buy, or use Neighbourhood Match — a short quiz that narrows the city down to top matching areas for your lifestyle.

Question 8

I don't know Bangkok well — how do I choose the right neighbourhood?

Accepted Answer

Selecting the right area is key to long-term comfort in Bangkok.

Take the Neighbourhood Match quiz first or message an advisor directly — we'll tailor recommendations based on your work location, commute preference, and lifestyle routine.

Question 9

Can you help me find off-market properties?

Accepted Answer

Yes. A meaningful share of our inventory includes direct landlord relationships not listed publicly. Share your criteria with an advisor to access upcoming listings.

Question 10

How do I arrange a viewing for a property I like?

Accepted Answer

Click 'Request Viewing' on any listing, or message an advisor directly if you're comparing multiple units — we can bundle same-day viewings in nearby buildings.

Question 11

Can I do a virtual video tour before arriving in Thailand?

Accepted Answer

Yes. For clients relocating from abroad, we arrange live video walkthroughs with the landlord or agent so you can inspect room condition, views, and noise levels prior to arrival.

Question 12

What is the typical timeline from viewing to moving in?

Accepted Answer

Standard leases typically run 3 to 7 days from viewing to signed contract, with move-in available as soon as your deposit clears.

Question 13

What documents do I need to sign a lease?

Accepted Answer

A valid passport is standard for most Bangkok leases. Some landlords may also request proof of employment or local references for premium residences.

Question 14

How much deposit do Bangkok landlords require?

Accepted Answer

Two months' security deposit plus one month's advance rent is standard across Bangkok residential leases.

Question 15

Can I negotiate the monthly rent price?

Accepted Answer

Yes. Monthly rent is often negotiable on 12-month+ contracts, off-peak periods, or vacant units. Your advisor will guide you on realistic target offers.

Question 16

What happens to my deposit when I move out?

Accepted Answer

Security deposits are returned at lease end according to contract terms. We assist with move-in condition reports to ensure smooth refund processing.

Question 17

Which Bangkok neighbourhood is best for expats?

Accepted Answer

Lower Sukhumvit offers density and nightlife; Thonglor and Ekkamai offer upscale dining; Ari provides a relaxed café culture. Neighbourhood Match helps identify your ideal area.

Question 18

How important is being near a BTS or MRT station?

Accepted Answer

Proximity to BTS or MRT (ideally within 10 minutes on foot) significantly improves daily commute convenience during peak traffic hours.

Question 19

How do I list my condo or house on New Homes Property?

Accepted Answer

You can submit your property details via our Owner Listing Form or message us directly on LINE or WhatsApp. Our team will verify details, arrange professional photography if needed, and publish your listing within 48 hours.

Question 20

What fees do landlords pay when renting through NHP?

Accepted Answer

We work on a standard success-based commission model: 1 month's rent for a 12-month lease. You pay zero upfront costs — fees are only due after a lease is signed and deposit received.

Question 21

What kind of tenants use New Homes Property?

Accepted Answer

Our audience consists primarily of verified expats, international professionals, digital nomads, and embassy staff looking for 1-year+ quality rentals in central Bangkok.

Question 22

How do you screen prospective renters before viewings?

Accepted Answer

We verify move-in dates, budget, employment status, and visa types prior to booking viewings so you only meet qualified candidates.

Question 23

Do you offer professional property photography?

Accepted Answer

Yes! For exclusive listings or premium units in Sukhumvit, Sathorn, and Ari, our media team provides complimentary high-resolution photography and video walkthroughs.

Frequently Asked Questions

All topics

Understanding how NHP works

Verifying listings & availability

Finding your ideal condo

Booking viewings & moving in

Managing deposits & rent

Choosing the right area & commute

Still have unanswered questions?